Privacy Policy

1. Hey, Canada!

Welcome to Maple Move Crew! I’m Noah Tremblay, and I’m all about making your move across Canada—from Vancouver to St. John’s—a breeze while keeping your personal info locked down tight. This Privacy Policy spells out how we collect, use, and protect your data, following Canada’s PIPEDA and international standards like GDPR.

Whether you’re relocating a family from Toronto or just poking around from Iqaluit, I’ve got your back—and your privacy—covered.

2. Who’s in Charge?

That’d be me:

Noah Tremblay
Maple Move Crew
Email: [email protected]
Telegram: @MapleMoveCrew

Got a privacy question? Hit me up—I’m here to sort it out.

3. What We Collect

We grab some info to make your move happen:

• Contact Form: Name, phone, email, moving dates, pickup/drop-off spots—like “Noah, I’m going from Halifax to Hamilton.”
• Site Browsing: IP address, browser (Firefox or Edge?), device, pages you hit (like our reviews from Regina)—via cookies (see Cookie Policy).
• Chats: Stuff you tell me on email, Telegram, or phone—like “Can you move my snowmobile from Banff?”
• Move Details: How many boxes, special items (think a moose head from Jasper), or storage needs.

4. Why We Need It

Your data fuels the moving magic:

• Planning: To answer your questions and build a custom move—like from Montreal to Whitehorse.
• Moving: To get your stuff where it’s going, coordinating with my crew across Canada.
• Site Smarts: To see what’s hot—like if our packing tips rock in Saskatchewan—and make it better.
• Legal Stuff: To keep receipts for tax folks or insurance records for your move from PEI.
• Updates: To ping you—like “Your gear’s hitting the road from Ottawa tomorrow!”

For instance: Your email lets me send a heads-up if a ferry delay hits your move from Victoria.

5. Legal Grounds

We’re legit under PIPEDA and GDPR:

• Contract: To pull off your move—like hauling your couch from Calgary to Kelowna.
• Interest: To tweak the site or stop shady stuff without bugging you.
• Consent: When you green-light cookies or updates.
• Law: To keep CRA happy or cover insurance for your move from Thunder Bay.

6. Who Gets Your Data?

We share just enough:

• Moving Team: Drivers and packers get your address and number—PIPEDA-approved.
• Analytics: Google Analytics sees anonymized stats (e.g., clicks from Nunavut), with U.S. transfers locked down tight.
• Government: Only if the law says so—like tax audits in Ottawa.
• Social: Facebook or Telegram might peek if you chat there.

No selling your info to randoms—I’m all about trust, not trades.

7. Data Storage

We keep it only as long as needed:

• Contact Info: Until your move’s done or you say “erase it.”
• Moving Records: Up to 7 years for tax and legal—then it’s toast.
• Site Data: 24 months max, then anonymized—like how many checked us out from Red Deer.
• Storage: While your stuff’s with us, plus 6 months after pickup.

8. Your Rights

You’re the boss under PIPEDA:

• Access: Ask what I’ve got on you—like your move from Kingston.
• Fix: Update a wrong number or address.
• Delete: Wipe your data when it’s not legally needed.
• Limit: Restrict use in some cases.
• Move It: Grab your data for another crew.
• Say No: Opt out of extras like marketing.

Email me at [email protected]—I’ll handle it within 30 days.

9. Data Safety

We’ve got fortress-level protection:

• Encryption: SSL keeps your quote from Sudbury secure.
• Servers: Canadian, locked down, and checked often.
• Access: Just me and my crew—no outsiders.
• Backups: Safe from glitches—like if a bear knocks out power in Jasper.

If a breach happens (rare!), I’ll notify you fast per PIPEDA.

10. Complaints

Not happy? Reach Canada’s Privacy Commissioner:

Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, QC K1A 1H3
Email: [email protected]

11. Updates

This policy might shift—new laws or services like pet moves could spark a refresh. Latest version’s always here—check it out!

12. Contact Noah Tremblay

Privacy queries or moving plans? I’m your guy:

Email: [email protected]
Telegram: @MapleMoveCrew